PaygateDeveloper documentation
422payments.attempt_not_allowedpaymentsRule R5

This payment cannot start an attempt with this method

Three things are checked together: the method is in your tenant's enabled_methods, the payment's status is created, requires_action or failed, and expires_at is still in the future.

Why the API refuses

WHEN StartAttempt is executed, THE SYSTEM SHALL reject it unless the method is in the tenant setting enabled_methods, the payment status is created, requires_action or failed, and expires_at is in the future.

What to do

  • Read the payment first. A succeeded, processing, canceled or expired payment is finished — create a new one rather than attempting again.
  • If expires_at has passed, the payment is over even if its status still reads requires_action. Create a new payment.
  • If the method is not enabled, offer only the methods the payment's own next_action and your dashboard list. Hard-coding a method list in the client is how this error reaches production.

Operations that can return it