404
providers.no_routeprovidersRule R3No route is configured for this method and mode
Routing found no provider for the method, amount and mode: either nothing is configured, or every candidate was excluded — disabled, in maintenance, unable to serve the method, or outside its capability limits for this amount.
Why the API refuses
WHEN Route is executed, THE SYSTEM SHALL return the registered providers of the route configured for the method and the caller's mode — the tenant's override when one exists, the global list otherwise — excluding providers that are disabled, in maintenance, do not support the method or whose capabilities exclude the amount, and ordering degraded providers last unless no healthy alternative remains.
What to do
- Check the amount. A provider that handles 20 THB may not handle 2,000,000 THB, and an amount outside every candidate's range looks the same as no route at all.
- In test mode, check that the method has a sandbox route at all.
- Otherwise this is configuration, not integration: your account contact or the platform operator sets routes. Offer another method meanwhile.